My strategies · Repair
Pre-sale repair
Pre-sale repair recovers value from damaged or returned products before they are sold. The dashboard focuses on avoided write-off, recovered margin, sales recovery rate, B-grade monetisation and avoided destruction.
Brand-managed vs Partner repair
Brand-managed repair: The brand manages the customer journey, logistics, and repair operations internally or through existing operational partners (such as manufacturers or warehouses).
Partner repair: Repair operations, logistics, and repair execution are managed primarily by an external repair specialist partner.